KINGSTON; Jamaica; May 2, 2026 — Minister of Tourism, Hon. Edmund Bartlett has confirmed that Jamaica’s tourism sector is actively discussing coordinating logistics with local and international stakeholders to minimize disruption following Spirit Airlines’ announcement of an immediate wind-down of its operations.

Spirit Airlines has advised that all flights have been cancelled and that customer service operations are no longer available. Affected passengers have been instructed not to go to airports, while refunds will be automatically processed for bookings made directly with the airline. Passengers who booked through travel agents are advised to contact their agents directly.

In response, Jamaican tourism officials have been in contact with airport authorities, hotels, ground transportation providers, and airline partners, to explore coordinating logistics to support visitors who may be impacted or require assistance with alternative travel arrangements.

“Jamaica has always prioritized the safety, comfort, and well-being of our visitors. In light of the Spirit Airlines situation, we are mobilizing the necessary resources and coordinating logistics with our partners to ensure that affected travelers are supported and able to make alternative arrangements with minimal inconvenience,” said Minister Bartlett.

The Minister also expressed appreciation for the swift response from other airline partners, many of whom have already begun introducing additional capacity and flexible booking options to accommodate displaced passengers.

“We are encouraged by the collaborative spirit shown by our airline partners, who have moved quickly to provide solutions for impacted passengers. This level of cooperation reflects the strength and resilience of Jamaica’s tourism sector,” he added.

Spirit Airlines previously operated three weekly flights to both Norman Manley International Airport and Sangster International Airport from Fort Lauderdale, accounting for a modest share of passenger traffic.

Officials note that while some operational adjustments are expected, passengers are anticipated to rebook with other carriers, helping to sustain overall visitor flows.

“Jamaica has demonstrated strong crisis response capabilities time and again, and this situation is no different. Our stakeholders stand ready to assist as needed,” said Director of Tourism, Donovan White.

Jamaica remains open for business and continues to welcome visitors with its signature warmth and hospitality.

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ABOUT THE JAMAICA TOURIST BOARD  

The Jamaica Tourist Board (JTB), founded in 1955, is Jamaica’s national tourism agency based in the capital city of Kingston. JTB offices are also located in Montego Bay, Miami, Toronto and London. Representative offices are in Berlin, Barcelona, Rome, Amsterdam, Mumbai, Tokyo and Paris.

Jamaica is home to some of the world’s best accommodations, attractions and service providers that continue to receive prominent global recognition. In 2025, TripAdvisor® ranked Jamaica as the #13 Best Honeymoon Destination, #11 Best Culinary Destination, and #24 Best Cultural Destination in the World.

For details on upcoming special events, attractions and accommodations in Jamaica go to the JTB’s Website at www.visitjamaica.com or call the Jamaica Tourist Board at 1-800-JAMAICA (1-800-526-2422). Follow the JTB on Facebook, X, Instagram, Pinterest and YouTube. View the JTB blog at www.visitjamaica.com/blog/